How can we help? Cameras and Video Are there limitations on how many cameras I can view directly from the Razberi™ ServerSwitchIQ™? How does Intel Quick Sync Video help? How many cameras can I connect to a single Razberi™? How much storage do I need for video recording? What is Intel Quick Sync Video? What is the maximum storage available? General How much memory does Razberi™ ServerSwitchIQ™ come with? Is CameraDefense and CylancePROTECT® installed on every Razberi? Is Razberi™ a router? Is Razberi™ a server or a switch? Is Razberi™ an L3 switch? What are the benefits of using a distributed architecture installation? What is a distributed architecture? What mounting options are available? Operating System Does the Razberi™ ServerSwitchIQ™ use 32b or 64b OS? What operating systems does the Razberi™ ServerSwitchIQ™ come with? What processors does the Razberi™ ServerSwitchIQ™ use? Power over Ethernet (PoE) Are the PoE ports 10/100 or 10/100/1000? Does Razberi™ support PoE Plus? How can I determine how much power is being consumed by each PoE port? How do I secure individual PoE ports for cyber security? How does the switch behave when adding new PoE devices if the load is approaching the total power budget? If all ports are being used for PoE, the wattage of existing PoE devices fall within the power budget, and usage then increases beyond the total power budget (e.g. due to adding peripherals), how will the ServerSwitchIQ manage this? What happens if only some of the ports are being used for PoE, the wattage of the existing PoE devices falls within the power budget, and suddenly the usage from one port increases beyond the total power budget? What happens when you exceed the PoE power budget with new devices? What is the maximum PoE budgeted power? What is the maximum PoE output per port? Show all articles ( 2 ) Collapse Articles Power Supply How many units can be connected to the external redundant power supply? Is there a redundant power supply option? Products EndpointDefender Are the EndpointDefender management and alerting communications encrypted between the Razberi Monitor and EndpointDefender? Does MonitorCloud and VMS Integrated Alerting work with the EndpointDefender? How do I configure and manage the EndpointDefender? How do I manage my EndpointDefender from a ServerSwitchIQ or Core appliance? How many EndpointDefenders can be managed by one Razberi? What are the PoE budgets for the EndpointDefender? Razberi Core My core is connected to a switch but I cannot reach the network or internet. Razberi Rugged What is the Voltage and Power utilization on the Razberi Rugged appliance. ServerSwitchIQ (SSIQ) Can I upgrade the storage on my Razberi. How do I perform a backup and/or restore on my Razberi ServerSwitchIQ Windows 10 2016 Enterprise system? How many VLANs are you able to create on a ServerSwitch or EndPointDefender switch? I changed the IP address of the network adapter of Uplink 1 / Intel I211 in Windows and cannot access the switch web interface anymore. What is the default user name and password to access the High Point Raid Controller web based user interface. Redundant Array of Independent / Inexpensive Disks (RAID) Does Razberi™ support RAID configurations? How do I know which RAID configuration is best? How much storage is available for video recording when using RAID? Is RAID5/6 recommended? Software CameraDefense and Cylance Can I connect a monitor to the Razberi™ ServerSwitchIQ™ and use it as a video client station? Connecting your cameras or devices from another switch or a Point to Point or Multi-Point wireless connection to a single switch port on a ServerSwitchIQ or EndPointDefender, how many devices can I protect with CameraDefense when connecting them this way? I am using Avigilon Control Center and Avigilon cameras and when I enable the Firewall in Razberi CameraDefense on the switch I loose camera video feed in the Avigilon Server and Client. I completed the CameraDefense wizard and is now running. After saving my cameras are no longer streaming to the VMS, no live or recorded video. I have added a new camera or device, correctly bound the new device with Device Binding but my camera discovery software is unable to see the camera. I ordered an SSIQ Standard model and it does not have CameraDefense or CylancePROTECT® installed on it. How can I get this added to my SSIQ Standard Product? If an application being installed on my Razberi SSIQ is quarantined by Cylance as an Exploit, Threat, or Script, what do I need to do so I can install the application? The CameraDefense Dashboard, Device Binding show a yellow/warning state. After checking the Device Binding configuration, all known MAC addresses are bound correctly. Why am I getting this warning? You have installed an Axis T8705 Video Decoder on Razberi ServerSwitchIQ or EndPointDefender Switch, you have enabled the CameraDefense Firewall and the Decoder looses connection to the camera feed it is programmed for. Show all articles ( 1 ) Collapse Articles Razberi MonitorCloud How do I acquire a Razberi MonitorCloud™ user account? What alerts can I create within MonitorCloud™? What is the port, bandwidth usage, and update frequencies used by MonitorCloud™? What is the process for registering a Razberi™ to my Razberi MonitorCloud™ account? Video Management Software (VMS) Does the Razberi™ ServerSwitchIQ™ already come pre-loaded with these VMS options? I noticed that versions of the VMS offered through the wizard are outdated; am I limited to those or can I install the latest versions from the VMS provider? If I have questions regarding VMS licensing or software related problems, who should I call for help? If my VMS preference is not offered within the VMS wizard selections, can I install a different VMS? What video management software (VMS) systems are compatible with Razberi™ ServerSwitchIQ™? Uplink Ports Are the uplink ports 10/100 or 10/100/1000? Can a single port or the entire switch be reset without rebooting Windows? Can I connect 2 or more appliances like a daisy chain using the uplink ports? Do I need to create a VLAN to isolate the camera traffic? Do I need to purchase specific SFP modules, are the ports locked or "keyed" to certain manufacturers? Does the uplink ports support fiber connections? How do I set the power restriction by port? Where do I go to determine the amount of bandwidth being consumed by individual ports?