Standard Warranty
RAZBERI LIMITED WARRANTY (current as of May 1, 2020)
Razberi Technologies (“Razberi”) warrants that the Razberi product enclosed with this Limited Hardware Warranty will in respect of the hardware be free from defects in design, workmanship and materials under normal use for a period of three (3) years (or five (5) years for applicable products) from the date of the original purchase (“Warranty Period”). This Limited Hardware Warranty also applies to external power supplies, if included with the Razberi product on the date of the original purchase.
Razberi’s sole and exclusive liability shall be limited to, at Razberi’s sole discretion, either repair of the hardware defect using new or refurbished replacement parts, or replacement of the product. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged all hardware or part thereof that is replaced shall become the property of Razberi. This Limited Hardware Warranty is applicable in all countries and may be enforced by contacting Razberi Technical Support. This Limited Hardware Warranty may be updated time to time by Razberi, in its sole discretion. The current and applicable Limited Hardware Warranty may be found on Razberi’s website at www.Razberi.net.
Exclusions and Limitations This Limited Hardware Warranty does not apply: (i) if the product has been subject to faulty and improper installation, maintenance, service, operational adjustments, repair, alteration and/or modification in any way that is not (a) covered in the documentation for the product or (b) carried out with Razberi’s prior consent; (ii) to damages caused by failure to follow the instructions covered in the documentation for the products or other specific instructions from Razberi;(iii) to cosmetic damages;(iv) if the product has been tampered with; (v) if the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not limited to, electrical surges, water damage and heat exposure) or lack of responsible care;(vi) if the product has had the model or serial number altered, defaced or removed; (vii) to consumables (such as batteries); (viii) to products that have been purchased “as is” and Razberi, the seller or the liquidator expressly disclaim their warranty obligation pertaining to the product; (ix) to any non-Razberi hardware product or any software (irrespective of whether it has been packaged and/or sold with an Razberi hardware product) and/or Razberi products purchased from an unauthorized distributor/reseller; (x) to damage that occurs in shipment or from improper storage or transportation; (xi) to damages by any other cause not related to defective design, workmanship and/or materials.
NOTE:
- If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected.
- Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardware Warranty.
APPLICABLE LAW
- This Limited Hardware Warranty is governed by and construed under the laws of Texas, USA.